Dogs
By Linda Cole
Protecting the environment and being good stewards of the land is a common sense thing to do. Healthy ecosystems are directly related to our good health and well being. Trees are the lungs of the world. One tree can absorb up to 48 lbs. of carbon dioxide in a year and releases enough oxygen for two people. Trees provide habitats for birds and other animals that live in the forests.
Technology is making our lives easier, and it can also help preserve our environment by reducing our need for paper. CANIDAE Pet Food Company has taken an important step to help preserve trees and provide better service to their customers by outfitting their entire sales team with iPads.
Jason Castillo, CANIDAE Controller, explains how making one small change to the way they do business can make a big difference in serving their customers. “The iPads are a sales team tool. Every sales person uses them every day as a key tool. They are used at each sales call to display valuable and up-to-the-minute data, as well as take orders. Because the retailer sees the order and then signs it, they are more accurate. Signed orders are then sent immediately via email for fulfillment.” Jason went on to say that “Customer service via our sales team has already been improved in terms of accuracy and speeding up the delivery of orders to our retailers because of the iPads.”
According to the Environmental Center at Westminster College in Utah, more than two billion trees are cut down in the United States every year for use in the paper industry. Depending on the business, paper costs can be a big part of their yearly budget. I asked Jason if he had any idea how much CANIDAE could save by switching to the iPads. “We don't have an exact estimate on the paper savings, but with over 7,000 retailers and old order forms that were in triplicate, we expect the first year's savings in our paper usage to be substantial.”
I've had jobs where I needed to finish up paperwork at the end of the day before going home. It can be tedious and time consuming, and mistakes can easily be made when you're tired. The CANIDAE sales team has embraced the iPad, as one might expect. “Not only has the sales team responded very well, so have our retail customers and distributors. The sales team enjoys them because they can record their order and data in real time instead of taking paper notes and then transferring them later to a laptop. Because the data is input in real time, the information is more accurate and the sales team can eliminate end of the day paperwork which saves them valuable time.”
Having the ability to record customer orders instantly makes it possible to start the delivery process faster and improve customer service to thousands of CANIDAE retailers around the country. Customers have the ability to look over their orders to make sure they are accurate before they are submitted and then sign off directly on the iPad.
By getting rid of an order form that had to be filled out in triplicate and putting orders on the iPad, there's no chance of paperwork getting lost or misdirected. Instead of the salesperson having to fax an order in, they can now simply email it which saves paper.
CANIDAE is helping to save vital natural resources, one order at a time. Along with adding iPads to their sales team, they use compact fluorescent light bulbs at their office and one of my dogs' favorite treats, Snap Biscuits®, are made at a plant powered entirely by wind energy.
As a pet owner and someone who is concerned about the environment, I love seeing how CANIDAE is utilizing new technology to save money and time, provide customers with more accurate and faster distribution of their product, and reduce the need for paper. Thank you, CANIDAE, for all that you do!
Photo at top: CANIDAE Sales Manager Stan Grumbeck uses his iPad during a meeting with a local independent retailer.
Read more articles by Linda Cole
- Small Ways Kids Can Help Shelter Pets
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By Suzanne Alicie There are many animals that are known for their jobs, including the famous Bud Light “spokesdog” Spuds Mackenzie, the Taco Bell Chihuahua and the Geico gecko. These are popular advertising animals that are easily recognizable. For...
- Canidae And The Pongo Fund Help Portland's Homeless
Two years ago Larry Chusid of Portland, Oregon saw some homeless men together with their dogs. Larry had just lost his dog, Pongo, and decided to donate some food and supplies to these men so they could take care of their pets. Since then, Larry's...
- About The Canidae Customer Support Team
By Diane Matsuura and Beth Morgan We’re not “JUST” Customer Service here at CANIDAE® All Natural Pet Foods, we’re more than that. At CANIDAE, Customer Service has always been a top priority for us. We have a small staff of caring individuals,...
- Earth Day Is April 22, 2009
Earth Day is upon us and CANIDAE All Natural Pet Foods is committed not only to pets, but to our environment as well. So, what’s all the ruckus about? Well, to keep it simple – Earth Day was designed to bring awareness of our world into our living...
Dogs
CANIDAE Helps the Environment, One Order at a Time
Protecting the environment and being good stewards of the land is a common sense thing to do. Healthy ecosystems are directly related to our good health and well being. Trees are the lungs of the world. One tree can absorb up to 48 lbs. of carbon dioxide in a year and releases enough oxygen for two people. Trees provide habitats for birds and other animals that live in the forests.
Technology is making our lives easier, and it can also help preserve our environment by reducing our need for paper. CANIDAE Pet Food Company has taken an important step to help preserve trees and provide better service to their customers by outfitting their entire sales team with iPads.
Jason Castillo, CANIDAE Controller, explains how making one small change to the way they do business can make a big difference in serving their customers. “The iPads are a sales team tool. Every sales person uses them every day as a key tool. They are used at each sales call to display valuable and up-to-the-minute data, as well as take orders. Because the retailer sees the order and then signs it, they are more accurate. Signed orders are then sent immediately via email for fulfillment.” Jason went on to say that “Customer service via our sales team has already been improved in terms of accuracy and speeding up the delivery of orders to our retailers because of the iPads.”
According to the Environmental Center at Westminster College in Utah, more than two billion trees are cut down in the United States every year for use in the paper industry. Depending on the business, paper costs can be a big part of their yearly budget. I asked Jason if he had any idea how much CANIDAE could save by switching to the iPads. “We don't have an exact estimate on the paper savings, but with over 7,000 retailers and old order forms that were in triplicate, we expect the first year's savings in our paper usage to be substantial.”
I've had jobs where I needed to finish up paperwork at the end of the day before going home. It can be tedious and time consuming, and mistakes can easily be made when you're tired. The CANIDAE sales team has embraced the iPad, as one might expect. “Not only has the sales team responded very well, so have our retail customers and distributors. The sales team enjoys them because they can record their order and data in real time instead of taking paper notes and then transferring them later to a laptop. Because the data is input in real time, the information is more accurate and the sales team can eliminate end of the day paperwork which saves them valuable time.”
Having the ability to record customer orders instantly makes it possible to start the delivery process faster and improve customer service to thousands of CANIDAE retailers around the country. Customers have the ability to look over their orders to make sure they are accurate before they are submitted and then sign off directly on the iPad.
By getting rid of an order form that had to be filled out in triplicate and putting orders on the iPad, there's no chance of paperwork getting lost or misdirected. Instead of the salesperson having to fax an order in, they can now simply email it which saves paper.CANIDAE is helping to save vital natural resources, one order at a time. Along with adding iPads to their sales team, they use compact fluorescent light bulbs at their office and one of my dogs' favorite treats, Snap Biscuits®, are made at a plant powered entirely by wind energy.
As a pet owner and someone who is concerned about the environment, I love seeing how CANIDAE is utilizing new technology to save money and time, provide customers with more accurate and faster distribution of their product, and reduce the need for paper. Thank you, CANIDAE, for all that you do!
Photo at top: CANIDAE Sales Manager Stan Grumbeck uses his iPad during a meeting with a local independent retailer.
Read more articles by Linda Cole
- Small Ways Kids Can Help Shelter Pets
By Linda Cole The old saying, “Every little bit helps” is true when it comes to helping pets in shelters. Teaching kids about giving and sharing are lessons that will stay with them for a lifetime. If you have a child who wants to do something to...
- Live Animal Sports Team Mascots
By Suzanne Alicie There are many animals that are known for their jobs, including the famous Bud Light “spokesdog” Spuds Mackenzie, the Taco Bell Chihuahua and the Geico gecko. These are popular advertising animals that are easily recognizable. For...
- Canidae And The Pongo Fund Help Portland's Homeless
Two years ago Larry Chusid of Portland, Oregon saw some homeless men together with their dogs. Larry had just lost his dog, Pongo, and decided to donate some food and supplies to these men so they could take care of their pets. Since then, Larry's...
- About The Canidae Customer Support Team
By Diane Matsuura and Beth Morgan We’re not “JUST” Customer Service here at CANIDAE® All Natural Pet Foods, we’re more than that. At CANIDAE, Customer Service has always been a top priority for us. We have a small staff of caring individuals,...
- Earth Day Is April 22, 2009
Earth Day is upon us and CANIDAE All Natural Pet Foods is committed not only to pets, but to our environment as well. So, what’s all the ruckus about? Well, to keep it simple – Earth Day was designed to bring awareness of our world into our living...